HR Delivery Specialist

• As the HR Delivery Program Manager, you will lead the planning, coordination, execution, and continuous improvement of HR Delivery programs and cross-functional initiatives. This role offers the opportunity to strengthen how HR work gets done, improve employee and leader experience, and provide the operational visibility that supports informed decisions.
• Lead the planning, execution, and governance of HR Delivery programs, projects, and strategic initiatives.
• Develop and maintain the annual HR operating calendar, project plans, implementation roadmaps, playbooks, dashboards, tracking tools, and reporting mechanisms.
• Coordinate cross-functional work across HR Delivery, HR Business Partners, HR Centers of Excellence, business leaders, and external vendors to maintain alignment and accountability.
• Monitor program progress, risks, dependencies, resource constraints, and delivery commitments; develop mitigation plans as needed.
• Prepare executive presentations, leadership briefings, business reviews, communications, program updates, meeting agendas, decision documentation, and action tracking.
• Identify and implement opportunities to simplify, standardize, automate, and improve HR processes, service delivery, employee experience, and change initiatives.

What You Bring to the Table:

• Strategic thinking paired with a practical, hands-on approach to execution and creative problem-solving.
• Strong leadership, relationship-building, and stakeholder-influence skills, including the ability to lead through matrixed relationships.
• Clear, polished written, verbal, and presentation skills for working teams and leadership audiences.
• Exceptional organization, attention to detail, follow-through, adaptability, resilience, and sound judgment in a fast-paced environment.
• High integrity, professionalism, discretion, and a continuous-improvement mindset with enthusiasm for new technologies, automation, and scalable ways of working.

What’s needed: Basic Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Management, Organizational Development, Project Management, or equivalent work experience.
• 7+ years of experience in program management, project management, HR operations, HR business partner support, organizational effectiveness, or a related business function.
• .Professional experience managing multiple concurrent projects, including developing project plans, tracking deliverables, managing risks and dependencies, coordinating cross-functional stakeholders, and delivering measurable outcomes.
• Professional experience using Microsoft Office and collaboration tools to prepare executive-level presentations, reports, briefings, and communications while managing confidential employee and business information in alignment with data privacy standards and internal controls.

Preferred Qualifications:

• Advanced degree in Business Administration, Human Resources, Organizational Development, or a related field; or PMP, SHRM-CP, SHRM-SCP, PHR, SPHR, Lean, Agile, or equivalent professional certification.
• 3+ years of people management experience leading professional employees or project teams, including support for Vice President-level or senior executive leadership teams.
• Experience in HR Delivery, HR Operations, Shared Services, Talent Management, Employee Relations, HR Business Partner functions, or enterprise-wide HR transformation and organizational change initiatives.
• Experience implementing project management methodologies, governance frameworks, dashboards, reporting tools, AI-enabled tools, workflow automation, or digital productivity solutions in highly matrixed environments.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!