Administrative Specialist Senior

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police work to prevent, reduce and deter crime and the fear of crime, enhance highway safety through education and enforcement, and safeguard property and protect individual rights.

This position plays an essential role in researching, analyzing, and interpreting criminal history records and court orders to ensure compliance with established laws, procedures, and policies governing the expungement of criminal records. This position offers an opportunity to make a meaningful difference in the lives of Kentucky residents. By helping ensure court-ordered expungements are processed accurately you support individuals seeking a fresh start and greater access to employment, housing, education, and other opportunities.

Key Responsibilities:

• Apply advanced knowledge of expungement laws to process court orders accurately. Seals records in Computerized Criminal History and FBI databases. Prepare FBI spreadsheets for partial expungements. Evaluate workflows for efficiency, reviews subordinate work for accuracy, and verifies FBI records to ensure charges are removed.
• Provide customer service to the public through phone, email, and in person. Respond to any voicemail and email requests in a timely manner. Follow all section policies to ensure calls are distributed equally between employees. Communicate with supervisors and other section employees to keep up to date on policies.
• Communicate via phone and email with Kentucky State Police (KSP), Administrative Office of the Courts, FBI, and court personnel to resolve any issues pertaining to criminal history records. Communicate with court personnel to resolve issues with expungement orders. Ensure that all expungement orders have all necessary parts before processing.
• Document any issues and work with Administrative Supervisor to address personnel problems. Conduct thorough assessments and delivers constructive coaching sessions to enhance the performance and development of employees.
• Stay up to date on expungement laws and policies. Closely follows the legislative session and tracks the progress of any bills relevant to the Expungement Unit. Work with Supervisor and others to develop new policies and processes regarding law changes.
• Successfully finish all designated training sessions and seek out professional development training opportunities. Uphold Law Information Network of Kentucky/National Crime Information Center full access certification.

Preferred Knowledge/Skills/Abilities:

• Strong written and verbal communication
• Critical thinking
• Attention to detail
• Self-management
• Customer service
• Multi-tasking
• Computer literacy
• If you are interested in a challenging yet rewarding career with the Kentucky State Police we would love to review your application.
• Minimum Requirements
• EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.

Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions Incumbents working in this job title primarily perform duties in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.